Reports question

To all,

This may be a dumb question, but as we have been testing 3.6.4 we have 

not been able to find a way to download any of the built-in reports
under tools. We would like to print out the chart and summary results
but can’t seem to find a button or selection option to do this. So far,
we are merely doing a screen print, not a good method. Can someone
direct us to the right method? Thanks.

Kenn
LBNL

Kenneth Crocker wrote:

To all,

This may be a dumb question, but as we have been testing 3.6.4 we 

have not been able to find a way to download any of the built-in reports
under tools. We would like to print out the chart and summary results
but can’t seem to find a button or selection option to do this. So far,
we are merely doing a screen print, not a good method. Can someone
direct us to the right method? Thanks.

Kenn
[snip]
What about using the browser’s “Print” function? That seems to work
for me.

Robert G. Werner (Network Systems Administrator)
rwerner@usscript.com

559.244.3734

Robert,

That's what I'm using now, but it doesn't look quite like something I 

would pass onto to someone as a formal report.

Kenn
LBNLOn 8/30/2007 1:02 PM, Robert G. Werner wrote:

Kenneth Crocker wrote:

To all,

This may be a dumb question, but as we have been testing 3.6.4 we 

have not been able to find a way to download any of the built-in
reports under tools. We would like to print out the chart and summary
results but can’t seem to find a button or selection option to do
this. So far, we are merely doing a screen print, not a good method.
Can someone direct us to the right method? Thanks.

Kenn
[snip]
What about using the browser’s “Print” function? That seems to work for
me.

Why not run a search, then export it to Excel (or spreadsheet of choice)
and do the pretty charts there. You can then save the search for
regular use.From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Kenneth
Crocker
Sent: Thursday, August 30, 2007 5:34 PM
To: Robert G. Werner
Cc: rt Users
Subject: Re: [rt-users] Reports question

Robert,

That's what I'm using now, but it doesn't look quite like

something I
would pass onto to someone as a formal report.

Kenn
LBNL

Kenneth Crocker wrote:

To all,

This may be a dumb question, but as we have been testing 3.6.4 we

have not been able to find a way to download any of the built-in
reports under tools. We would like to print out the chart and summary

results but can’t seem to find a button or selection option to do
this. So far, we are merely doing a screen print, not a good method.
Can someone direct us to the right method? Thanks.

Kenn
[snip]
What about using the browser’s “Print” function? That seems to work
for
me.

http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

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Helmuth,

Yes, I'm afraid that is the best option. I was hoping that there was a 

more natural way, since the report results are already there and just
need to be printed. It seems a shame to have to re-invent the wheel just
to get it to print. Oh well.

Kenn
LBNLOn 8/30/2007 2:51 PM, Helmuth Ramirez wrote:

Why not run a search, then export it to Excel (or spreadsheet of choice)
and do the pretty charts there. You can then save the search for
regular use.

-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Kenneth
Crocker
Sent: Thursday, August 30, 2007 5:34 PM
To: Robert G. Werner
Cc: rt Users
Subject: Re: [rt-users] Reports question

Robert,

That’s what I’m using now, but it doesn’t look quite like
something I
would pass onto to someone as a formal report.

Kenn
LBNL

On 8/30/2007 1:02 PM, Robert G. Werner wrote:

Kenneth Crocker wrote:

To all,

This may be a dumb question, but as we have been testing 3.6.4 we

have not been able to find a way to download any of the built-in
reports under tools. We would like to print out the chart and summary

results but can’t seem to find a button or selection option to do
this. So far, we are merely doing a screen print, not a good method.
Can someone direct us to the right method? Thanks.

Kenn
[snip]
What about using the browser’s “Print” function? That seems to work
for
me.


The rt-users Archives

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Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
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This message from CompuPay (and any associated files) is intended only for the
use of the individual or entity to which it is addressed and may
contain information that is confidential, subject to copyright or
constitutes a trade secret. If you are not the intended recipient
you are hereby notified that any dissemination, copying or
distribution of this message, or files associated with this message,
is strictly prohibited. If you have received this message in error,
please notify us immediately by replying to the message and deleting
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