REPLY with attachments - not working

When our “owners” reply to a ticket, and include an attachment, the email reply is sent to the requestor
However the attachment is not included in the email. Is this standard functionality? Or is there a flag
I have to turn on somewhere to get the attachments included in the “reply” message?

T.J. Maciak

Internet/Intranet Developer
Department of IT
City of Grand Rapids
P: (616)456-3713
F: (616)456-3448

I’ve written a patch for (almost) the same problem (but not tested yet -
as Jesse asked), see RT-devel list:
[PATCH] forwarding attachments on web UI for RT3.4.2, 3.4.3

�kos wrote: