— You wrote:On Mon, Oct 31, 2005 at 01:50:26PM -0500, Anthony D. Green wrote:
— You wrote:
Do you have a Scrip with the description:
On Correspond Notify Requestors and Ccs with template Correspondence
— end of quote —Yes, and have is set as Global scrip.
Do you have RT configured to record outgoing e-mail?
— end of quote —
I believe so, I sent your question to the server admin. We do receive a message
when we resolve a ticket, but no content, when we reply to one. Really strange.
When the box said “requires Windows XP or better,” I installed Linux!
Anthony D. Green '44A
User Support Analyst
Dartmouth College
Alumni Information Resources
6068 Blunt Alumni Center
Hanover, NH, 03755
603-646-0974
Fax 603-646-1600
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