Reply/Comments to include previous message attachments

RT Users
1

Hi,

I have RT 4.0.4 and currently users requested to have previous
email(original email) attachments to be added to correspondence/reply so
they don’t have to manually download each attachment and attach in
correspondence. I’m pretty sure this feature is implemented, but just can’t
find it. Could you please help me out here. Thanks a lot

Regards,

Bui Duc Luong

2

Can i please get a reply for this thread? thanks a lot

LuongOn Thu, May 10, 2012 at 12:12 PM, Luong Bui Duc luong.d.bui@gmail.comwrote:

Hi,

I have RT 4.0.4 and currently users requested to have previous
email(original email) attachments to be added to correspondence/reply so
they don’t have to manually download each attachment and attach in
correspondence. I’m pretty sure this feature is implemented, but just can’t
find it. Could you please help me out here. Thanks a lot

–
Regards,

Bui Duc Luong

Regards,

Bui Duc Luong

3

Last month an answer to your question showed up on this list: