Repeatedly asking for login

RT Users
1

Hi all,

Further to my recent problem regarding ExternalAuth 0.08 and RT 3.8.2, I now seem to have gained an issue where users (myself included) get prompted to log in again when they do something like create a ticket.

When I look in the sessions table, it appears multiple sessions get created, so I am a little confused as to what is going on?

Any advice would be good.

Also, the UPGRADING.mysql details have been followed as instructed in the readme.

Cheers
Tony Ayre

2

Oops. Sorry about that. Just realised what it was.

I had a trailing slash on $WebBaseURL and then a beginning slash on $WebPath. So when you clicked on something like create a ticket or reply to a ticket, it set the address to http://server//rt rather that http://server/rt.

Cheers
Tony Ayre---- On Mon, 18 May 2009 04:42:35 -0700 <b>Tony A <localzuk@gmail.com></b> wrote ----

Hi all,

Further to my recent problem regarding ExternalAuth 0.08 and RT 3.8.2, I now seem to have gained an issue where users (myself included) get prompted to log in again when they do something like create a ticket.

When I look in the sessions table, it appears multiple sessions get created, so I am a little confused as to what is going on?

Any advice would be good.

Also, the UPGRADING.mysql details have been followed as instructed in the readme.

Cheers
Tony Ayre

3

http://rt3.fsck.com/Ticket/Display.html?id=13513On Mon, May 18, 2009 at 4:22 PM, Tony A localzuk@gmail.com wrote:

Oops. Sorry about that. Just realised what it was.
I had a trailing slash on $WebBaseURL and then a beginning slash on
$WebPath. So when you clicked on something like create a ticket or reply to
a ticket, it set the address to http://server//rt rather that
http://server/rt.
Cheers
Tony Ayre
---- On Mon, 18 May 2009 04:42:35 -0700 Tony A localzuk@gmail.com wrote ----

Hi all,
Further to my recent problem regarding ExternalAuth 0.08 and RT 3.8.2, I now
seem to have gained an issue where users (myself included) get prompted to
log in again when they do something like create a ticket.
When I look in the sessions table, it appears multiple sessions get created,
so I am a little confused as to what is going on?
Any advice would be good.
Also, the UPGRADING.mysql details have been followed as instructed in the
readme.
Cheers
Tony Ayre

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