I have installed RT-Extension-RepeatTicket a while ago. It does create new tickets, but I could never get the scheduling to work right. Mostly, it would always create the new ticket the next day. Is this a bug?
Yesterday I created a Recurrence with “Lead time” = 0, “Concurrent active tickets” =1, “Pattern” =Yearly, Every 5 January and “No end date”.
This morning, there my new ticket is! We are 363 days away from when the ticket was supposed to be created.
14 1 * * * rt /usr/local/share/rt44/plugins/RT-Extension-RepeatTicket/bin/rt-repeat-ticket