Repeat Ticket Recurrence Schedule not working

RT Developers
1

I have installed RT-Extension-RepeatTicket a while ago. It does create new tickets, but I could never get the scheduling to work right. Mostly, it would always create the new ticket the next day. Is this a bug?

Yesterday I created a Recurrence with “Lead time” = 0, “Concurrent active tickets” =1, “Pattern” =Yearly, Every 5 January and “No end date”.
This morning, there my new ticket is! We are 363 days away from when the ticket was supposed to be created.
My crontab:
14 1 * * * rt /usr/local/share/rt44/plugins/RT-Extension-RepeatTicket/bin/rt-repeat-ticket

2

I am also experiencing that trouble. So I’ve asked BP and let’s wait for the answer.

3

BP pointed me to Ticket Lead Time parameter which was crucial to understand the functionality of this plugin. Lead time can not be 0 then you get unexpected results. The functionality is following. When you create a ticket with recurrence ”Lead time” = 4, “Concurrent active tickets” =1, “Pattern” =Yearly, Every 5 January and “No end date”, the recurrent ticket will occur only on 1st January with Due Date on 5th January.