Hello there.
I´m using RT 3.2. How can I prevent a resolved ticket to be reopened?. I ve
seen some comments in other threads about doing that with a scrip, but
nothing else.
Regards/Saludos
-luis
Luis Moreno
58 416 6079637, 58 212 5001880
Hello there.
I´m using RT 3.2. How can I prevent a resolved ticket to be reopened?. I ve
seen some comments in other threads about doing that with a scrip, but
nothing else.
Regards/Saludos
-luis
Luis Moreno
58 416 6079637, 58 212 5001880