I’m searching for a method to remove specific parts from the incoming email, like specific image url, text etc.
All incoming emails will create a ticket and will be received from a single domain, and most of the users keep their signature which contains 4-5 images that ends up as attachments on the ticket.
I want to avoid all those attachments and to remove them so the ticket will be created without.
I tried to understand how custom scripts, actions etc works, but I couldn’t figure this out.
Any help will be useful.