Removing text

All,

My company attaches a disclaimer to all outgoing emails. This really
clutters up RT. Is there anyway to have RT remove the disclaimer from
the ticket?

Thanks!

Daniel Jimenez
djimenez[at]pobox[dot]com

All,

My company attaches a disclaimer to all outgoing emails. This really
clutters up RT. Is there anyway to have RT remove the disclaimer from
the ticket?

If you look at rt-mailgate, you can see it receives the message from stdin.

Read the message in from STDIN

$args{‘message’} = <>;

So right after that is probably a good place to insert a routine to
alter the message content.

Andy Harrison