I have RT 2.0.15 installed on a solaris 2.8 machine with mysql and perl. I
am having two issues.
**First is that links to a specific ticket in the rt system do not work
if a user is not logged in. IE i get an email saying here is a link to my
ticket, Click Here. If i click there I am then asked to log in. Upon
logging in I am told
No Ticket Specified"
However if i then go to the ticket via the go to function I can see it.
or if i follow the link after i have just logged in it also works.
I have the same issue with bookmarked searches. the bookmark doesn't
work unless I am already logged into the rt system.
**Second we have a mail list which we want rt to manage. the mail list
is very high volume and many emails have lots of pervious emails quoted in
them. Is there a way to have rt filter these quoted emails out?
<>< Proverbs 3:5 “Trust in the Lord with all your heart and lean not on
your own understanding;”