Removing plugins

RT Users
1

Hi,
We are evaluating RT to be used at our organization and hence trying
out some extensions.
I’ve installed the Timeline extension and after some time I’ve found
that the calendar is more usefull. Besides I’ve found that the bulk
update stops running since the timeline was installed, as this
messages says [1].
Now I remove the timeline from the plugin list at the RT_SiteConfig.pm
file and I still have the link in my search results to the timeline
and no bulk update.
What else do I need to do to remove that extension?

best regards,

[1] Carbon60: Cloud Consulting - Services and Solutions
Janis Daniel Bistevins

2

Timeline most probably has not been updated with new installer and
installs using old fashion way. Use list of files from its tarball or
MANIFEST file there if it’s exists.On Tue, Nov 18, 2008 at 4:52 PM, Janis Daniel Bistevins bistevins@gmail.com wrote:

Hi,
We are evaluating RT to be used at our organization and hence trying
out some extensions.
I’ve installed the Timeline extension and after some time I’ve found
that the calendar is more usefull. Besides I’ve found that the bulk
update stops running since the timeline was installed, as this
messages says [1].
Now I remove the timeline from the plugin list at the RT_SiteConfig.pm
file and I still have the link in my search results to the timeline
and no bulk update.
What else do I need to do to remove that extension?

best regards,

[1] Carbon60: Managed Cloud Services

Janis Daniel Bistevins

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3

I’ve installed the Timeline extension and after some time I’ve found
that the calendar is more usefull. Besides I’ve found that the bulk
update stops running since the timeline was installed, as this
messages says [1].

That’s not what I said. I said Timeline replaces the link to bulk update.
Bulk Update is still there, and all you have to do is change the index
used for the tab callback link in Timeline.

Cambridge Energy Alliance: Save money. Save the planet.

4

I’ve installed the Timeline extension and after some time I’ve found
that the calendar is more usefull. Besides I’ve found that the bulk
update stops running since the timeline was installed, as this
messages says [1].

That’s not what I said. I said Timeline replaces the link to bulk update.
Bulk Update is still there, and all you have to do is change the index
used for the tab callback link in Timeline.

–
Cambridge Energy Alliance: Save money. Save the planet.

Sorry, Jerrad, for misunderstand you answer.
Could you please explain to me some more about this?
Janis Daniel Bistevins