Removing keywords

RT Developers
1

I’m trying to remove Keywords from my Create Ticket/Show Ticket/Display
Ticket web interface to RT and, while I have disabled it from the
Configuration->Keywords page, it still shows up on Tickets.

How can I fix this?

Thanks in advance,

–Colleen Noonan

2

I’m trying to remove Keywords from my Create Ticket/Show Ticket/Display
Ticket web interface to RT and, while I have disabled it from the
Configuration->Keywords page, it still shows up on Tickets.

How can I fix this?

Thanks in advance,

Colleen Noonan
Software Engineer