Remove right to assign a ticket on creation

Hello,

Is there a way to remove the right that a ticket owner assigns a ticket on creation?

The group in question has following rights so far:

  • CreateTicket
  • SeeCustomField
  • SeeQueue

Thank you!

Best regards,

Thomas

No, there is no such right.

You should modify Create ticket page to prevent user assigning. Or make a scrip wich will reassign owner to Nobody after creation

Thanks! Nice idea with the auto assignment. I think I will go with that option…

Best regards,

Thomas