I’m looking for a way to remove the requestor from server generated
email tickets. These would be from “email@example.com” or
“firstname.lastname@example.org”. Basically what I’m trying to prevent
is any email getting sent back out of RT to a system that is simply
going to bounce the email. Our servers don’t accept incoming mail and
bounce it back to Exchange.
Any thoughts on how I could do this? I’ve looked through the wiki and
didn’t find anything like this.
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