Remote Auth

RT Users
1

If apache is configured to authenticate users how does one set up RT to
recognize those users?

John

<>< Proverbs 3:5 “Trust in the Lord with all your heart and lean not on
your own understanding;”

2

John Gedeon wrote:

If apache is configured to authenticate users how does one set up RT to
recognize those users?

Look for these bits in config.pm:

$LookupSenderInExternalDatabase
$SenderMustExistInExternalDatabase
sub LookupExternalUserInfo
$WebExternalAuth

Phil Homewood, Systems Janitor, www.SnapGear.com
pdh@snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
SnapGear - Custom Embedded Solutions and Security Appliances

3

John Gedeon wrote:

If apache is configured to authenticate users how does one set up RT to
recognize those users?

Look for these bits in config.pm:

$LookupSenderInExternalDatabase
$SenderMustExistInExternalDatabase
sub LookupExternalUserInfo
$WebExternalAuth

The last one should be all you need, actually - I use

$WebExternalAuth = ‘on’;

although I think any non-null value will work. RT then accepts Apache’s
authentication.

Dave.
Dave Ewart
Dave.Ewart@cancer.org.uk
Computing Manager, Epidemiology Unit, Oxford
Cancer Research UK
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