I am trying to specify how long a ticket been assigned to an individual in reminder template. I can isolate the relevant transaction (transaction-type = set) via crontool, but I can’t figure out how to present the date stamp in a human-friendly format.
Can I somehow get { $Transaction->CreatedAsString } to behave like { $Ticket->CreatedObj->AgeAsString() } and display how many days since the transaction took place?
Thanks for pointing me in the right direction! Would you mind giving me a rough outline of how one would structure this in a template? My Googling hasn’t yielded any examples of people successfully using DiffAsString.