I’m planning on forcing all my users through a web registration page. I’d
like to disallow non registered users from creating new tickets. I’d like
to send a friendly response back to these non registered users telling them
to please register at http://… Has anyone set up (or know how to create)
a “registered users” custom group. I figure that I can take away create
tickets rights from Everyone (group) And give the proper rights to
registered users.
thanks
-FS
At 10:54 AM 2/3/2003 -0800, Forrest Stanley wrote:
I’m planning on forcing all my users through a web registration page. I’d
like to disallow non registered users from creating new tickets. I’d like
to send a friendly response back to these non registered users telling
them to please register at http://… Has anyone set up (or know how to
create) a “registered users” custom group. I figure that I can take away
create tickets rights from Everyone (group) And give the proper rights to
registered users.
thanks
-FS
I have found that this is almost supported by RT. I just disabled the
creation of new users in Email.pm and used the AutoRejectRequest template
feature used in ExternalDatabase lookup failures.