Mark your calendars! The last remote training session of 2022 is RT Integration & Automation on November 30th
This session is led by Best Practical engineers and aimed at RT administrators who want to integrate RT with external systems.
Click here to reserve your seat.
Request Tracker Integration & Automation
Date: November 30, 2022
Time: 10 AM - 2:30 PM US Eastern Time (includes 30-minute break)
Agenda will include:
- Request Tracker REST APIs (1.0 and 2.0)
- Software libraries to access the REST APIs
- Calling external systems from RT
- RT’s command-line interface
- RT Perl API
- Writing command-line scripts to interface with the Perl API
- Building an extension