Regex parse info on comment

RT Developers
1

Hello all,
I’m trying to build a script that searches for a pattern and populate a custom field from a new incident report generated from a mailbox. I got a script working if that pattern in is the subject ($subject = $self->TicketObj->Subject) but can’t find out how to get it to work on a comment.

any suggestions?
thanks

2

my $content = $self->TransactionObj->Content;

3

I’m sorry about the delay, but I just tested today. and THANK YOU! :smiley: