RegEx in search window

RT Users
1

I was looking for some spam mails that made their way into RT. I tried
using the search window on the main page (RT At A Glance) but couldn’t
find the mails in question. I tried the same search in the query
builder, and the mails were found. The phrase that I was searching was
"dr@gs". I tried escaping and not escaping the @ in both places.
Escaping it worked in the query builder but not in the main search
window. Is there some documentation of the differences between these two
search methods? I am using RT 3.4.1 btw.

Thanks,

Vicki

2

I am creating a new RT 3.2.3 database on a remote mysql4 server. I am
wondering what the Global Privileges should be for the new RT user of
the new db. I am using phpmyadmin to administrate the remote mysql
server.

Also, do I need to run the make-initialize database command if I am
going to be importing from an existing RT2 db using the rt2todump and
dumptort3 scripts?

Any help would be appreciated.

Thanks,
Tim

3

I am creating a new RT 3.2.3 database on a remote mysql4 server. I am
wondering what the Global Privileges should be for the new RT user of
the new db. I am using phpmyadmin to administrate the remote mysql
server.

Also, do I need to run the make-initialize database command if I am
going to be importing from an existing RT2 db using the rt2todump and
dumptort3 scripts?

Any help would be appreciated.

Thanks,
Tim

4

Tim Suter wrote:

I am creating a new RT 3.2.3 database on a remote mysql4 server. I am
wondering what the Global Privileges should be for the new RT user of
the new db. I am using phpmyadmin to administrate the remote mysql
server.

make initialize-database should take care of this provided you ran
./configure with the right options.

Also, do I need to run the make-initialize database command if I am
going to be importing from an existing RT2 db using the rt2todump and
dumptort3 scripts?

Yes.

Cheers,
Tom

5

This is nice. The guy working on the web server part deleted the source
folder. Therefore, no make initialize-database. What about
rt-setup-database? Will this create the db?

TimOn Fri, 2005-08-05 at 13:39 -0400, Thomas Sibley wrote:

Tim Suter wrote:

I am creating a new RT 3.2.3 database on a remote mysql4 server. I am
wondering what the Global Privileges should be for the new RT user of
the new db. I am using phpmyadmin to administrate the remote mysql
server.

make initialize-database should take care of this provided you ran
./configure with the right options.

Also, do I need to run the make-initialize database command if I am
going to be importing from an existing RT2 db using the rt2todump and
dumptort3 scripts?

Yes.

Cheers,
Tom

6

All “make initialize-database” does is run:

rt-setup-database --action init --dba root --prompt-for-dba-password

Substitute “root” with the user name of the db administrator account.

Cheers,

  • TrevinOn Fri, 2005-08-05 at 15:18 -0500, Tim Suter wrote:

This is nice. The guy working on the web server part deleted the source
folder. Therefore, no make initialize-database. What about
rt-setup-database? Will this create the db?

Tim