I’m trying to automatically resolve tickets that don’t require any action.
In this example, I receive a backup notification. I know it’s a backup
script result email based on the subject, and I know the backup was
successful (and therefore I can auto-resolve the ticket) if another regex
matches the body. When I match against the subject line alone, it works.
However, when I try to match against the mutli-line body, it never matches
(even though when I run the regex against the string in a test, it matches
Are multi-line matches not an option, or do I need to test in another way?
This is an extract of the test I am running:
(($self->TicketObj->Subject =~ /Cron <root@blah> /usr/bin/s3cmd sync
/var/spool/blah/ s3://somes3buckethere//) &&
($self->TicketObj->Body =~ /Done. Uploaded \d* bytes in \d.\d seconds/))
, GCFE https://www.giac.org/certified-professional/peter-nikolaidis/118082
, GCIH https://www.giac.org/certified-professional/peter-nikolaidis/118082
, GPPA http://www.giac.org/certified-professional/peter-nikolaidis/118082
, GSNA http://www.giac.org/certified-professional/peter-nikolaidis/118082
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