Regarding RT Extension Merge Users

Dear All,

I’m trying to install merge users extension with RT, for which I followed . After making the
required changes, When I merge Users I’m not able to see the tickets
assigned to the merged users. Below is the scenario it is failing :

User A with email1.
User B with email2.

I merged User B with User A. After logging into RT Web I’m not able to see
the tickets with email2 under User A. How ever If I send any new requests
from email2(User B) I’m seeing these new requests but not the old ones.

Any help or pointers to this issue will be appreciated.