Regarding: Assign Tab and New Tickets Window

Would everyone interested in this please respond again. My email went
haywire and I lost everyone’s emails requesting the files.

Brad Pinkston
Centenary College of LA
Firewall/Network Administrator
IT Department
(318) 869-5003

I have added to our system. If anyone is interested in these mods just
email me. They’re simple, but helped us a lot.

  1. I replaced the “Tickets I Requested…” window on the home screen with
    window that shows all the tickets with status new. If a ticket comes in
    that we know will be assigned to us before it gets assigned we can grab
    Also we can help other users when they get busy and can’t get to their

  2. I also added a new tab next to People and Links on the ticket page
    looks like the people assignment tab, but just assigns owner. It makes