Refresh setting not saving

Hi all,

The ‘auto refresh’ setting on the Home and Search pages doesn’t save between
sessions. After I log out and log back in the refresh setting is back to
its default of “Don’t refresh”. Is this a feature or is it a bug?

PS - It happens in both 2.0.7 and 2.0.8

Thanks.

Fred Percynski
Network Services Engineer
Synchrony Communications
Direct: 513.362.5592
Main: 513.362.5500

Preferences are not currently saved between sessions. They are saved if
you bookmark a search.On Thu, Oct 04, 2001 at 12:36:05PM -0400, Percynski, Fred wrote:

Hi all,

The ‘auto refresh’ setting on the Home and Search pages doesn’t save between
sessions. After I log out and log back in the refresh setting is back to
its default of “Don’t refresh”. Is this a feature or is it a bug?

PS - It happens in both 2.0.7 and 2.0.8

Thanks.


Fred Percynski
Network Services Engineer
Synchrony Communications
Direct: 513.362.5592
Main: 513.362.5500


rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

http://www.bestpractical.com/products/rt – Trouble Ticketing. Free.

I’m working on implementing a way to save the Refresh value, either through
cookies or some other way. I have a question that I can’t answer because I
don’t know Mason well enough yet. Any help on this is appreciated.
In /html/index.html is this line
if ($ARGS{‘HomeRefreshInterval’}) {

Where is this array ARGS get set? Where does it come from? Can I
manipulate it (is it safe to)?From: Jesse Vincent [mailto:jesse@bestpractical.com]
Sent: Thursday, October 04, 2001 4:19 PM
To: Percynski, Fred
Cc: rt-users@lists.fsck.com
Subject: Re: [rt-users] Refresh setting not saving

Preferences are not currently saved between sessions. They are saved if
you bookmark a search.

Hi all,

The ‘auto refresh’ setting on the Home and Search pages doesn’t save
between
sessions. After I log out and log back in the refresh setting is back to
its default of “Don’t refresh”. Is this a feature or is it a bug?

PS - It happens in both 2.0.7 and 2.0.8

Thanks.


Fred Percynski
Network Services Engineer
Synchrony Communications

you want to read up on HTML::Mason at www.masonhq.comOn Fri, Oct 19, 2001 at 05:34:49PM -0400, Percynski, Fred wrote:

I’m working on implementing a way to save the Refresh value, either through
cookies or some other way. I have a question that I can’t answer because I
don’t know Mason well enough yet. Any help on this is appreciated.
In /html/index.html is this line
if ($ARGS{‘HomeRefreshInterval’}) {

Where is this array ARGS get set? Where does it come from? Can I
manipulate it (is it safe to)?

-----Original Message-----
From: Jesse Vincent [mailto:jesse@bestpractical.com]
Sent: Thursday, October 04, 2001 4:19 PM
To: Percynski, Fred
Cc: rt-users@lists.fsck.com
Subject: Re: [rt-users] Refresh setting not saving

Preferences are not currently saved between sessions. They are saved if
you bookmark a search.

On Thu, Oct 04, 2001 at 12:36:05PM -0400, Percynski, Fred wrote:

Hi all,

The ‘auto refresh’ setting on the Home and Search pages doesn’t save
between
sessions. After I log out and log back in the refresh setting is back to
its default of “Don’t refresh”. Is this a feature or is it a bug?

PS - It happens in both 2.0.7 and 2.0.8

Thanks.


Fred Percynski
Network Services Engineer
Synchrony Communications


rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

http://www.bestpractical.com/products/rt – Trouble Ticketing. Free.

I’ve modified RT to use cookies to store the Refresh values. If anyone
wants the code for this let me know. I did this in 2.0.8 but it should
work fine in any 2.0.x version.
-FredFrom: Jesse Vincent [mailto:jesse@bestpractical.com]
Sent: Thursday, October 04, 2001 4:19 PM
To: Percynski, Fred
Cc: rt-users@lists.fsck.com
Subject: Re: [rt-users] Refresh setting not saving

Preferences are not currently saved between sessions. They are saved
if
you bookmark a search.

Hi all,

The ‘auto refresh’ setting on the Home and Search pages doesn’t save
between
sessions. After I log out and log back in the refresh setting is back
to
its default of “Don’t refresh”. Is this a feature or is it a bug?

PS - It happens in both 2.0.7 and 2.0.8

Thanks.


Fred Percynski
Network Services Engineer
Synchrony Communications
Direct: 513.362.5592
Main: 513.362.5500


rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

http://www.bestpractical.com/products/rt – Trouble Ticketing. Free.