Some of our users have reported an annoying problem with RT. If we press the refresh button in IE after we have add a comment to a ticket and pressed the submit button, the comment is displayed two times (or several times if we press refresh again). I assume this is because of some sessions variables that isn’t deleted or something like that.
Is there a way to solve this problem, without a configuration in every file in RT?
Hilde Therese Lauvset Rafaelsen
IT-avdelingen, Universitetet i Tromsø
Tlf: +47 77 64 58 01