- Create asset with name asset1
- Enter to asset and create linked ticket with name ticket1
- Check in ticket1 and asset1 - links created.
- Edit RT_SiteConfig.pm:
‘ActiveTickets InactiveTickets/TITLE:Related tickets’,
]) unless $AssetSearchFormat;
clean cache and restart web-server
Go to search assets and see: Fields RefersTo & ReferredToBy does not contain any data.
How to fix that?