Reducing the width of Update Ticket message box (Side By Side)

RT Users
1

I am implementing Side By Side ticket display based on MIT’s example,
but I am unable to get the sizing worked out.

I am using <TR width=… To set the width of the tables, but it seems
that the Updated Ticket text area is too wide, is there some way I can
decrease the size?

Also, how do I modify the action bar that contains:
" * Display * * History * * Basics * * Dates * * People

    • Links * * Reminders * * Jumbo "

I would like to add a “Side by Side” after Jumbo.

Thanks,

Chad

2

At Tuesday 3/21/2006 01:48 PM, Chad Osmond wrote:

I am implementing Side By Side ticket display based on MIT’s example,
but I am unable to get the sizing worked out.

I am using <TR width=… To set the width of the tables, but it seems
that the Updated Ticket text area is too wide, is there some way I can
decrease the size?

Chad,

There’s a config variable that controls this: RT::MessageBoxWidth.
This would change the width on all screens though, so if you want to
make it narrower only in certain places you’ll have to pass a Width
argument to the MessageBox element.

On the side-by-side screen we set the width like this:

<& /Elements/MessageBox, Name=>“UpdateContent”, Width=>“40” &>

Also, how do I modify the action bar that contains:
" * Display * * History * * Basics * * Dates * * People

    • Links * * Reminders * * Jumbo "

I would like to add a “Side by Side” after Jumbo.

We did this by a mod to /Ticket/Elements/Tabs - in the code that starts:

$ticket_page_tabs = {

we added an extra entry:

 _Aa => { title => loc('Side By Side'),
          path  => "Ticket/ModifyAllHistory.html?id=" . $id, },

The _Aa just makes it show up where we want - if you want it after
Jumbo you could use _G or _Fa I think (I’m looking at the 3.4.2
code). It might be preferable to do this in a callback, but this is
how we implemented it.

Good luck,
Steve