Recurring login problem

Hi to all,
I have installed RT 2 days back. The problem is whenever i click on any link i am kicked out to the login page again. RT is running on gentoo-linux. I have searched through the mailing list archive but didnot find any suitable answer that can help me. Some member have suggested in the list to use different browser, thats why i tried on mozilla, mozilla firefox, opera. But none of the web browser solved my problems. In all the browser, cookies are allowed. I can see the cookies in my browser, it is something like

Name: RT_SID_kavach.blr.80
Content: 6015dc61b4c4eecbffafb85b7903b5aa
Host: localhost
Path: /
Send For: Any type of connection
Expires: at end of session

I have read every files, and each mail on mail list archive. But didnt find answer of my problem. Please please help me, i am really screwed up
Thanks in advance…

Bijayant Kumar
Send instant messages to your online friends http://uk.messenger.yahoo.com

Hi Bijayant,

What version of RT are you running, what http server and what database.
Are all of your perl modules up to date?
If this is version 3.6.0 of RT then it’s a known problem and the solution is
to upgrade to 3.6.1 and upgrade Apache::Session from memory. Search the
mailing lists and you should find what you’re looking for:

AndrewOn 9/25/06, bijayant kumar bijayant4u@yahoo.com wrote:

Hi to all,
I have installed RT 2 days back. The problem is whenever i
click on any link i am kicked out to the login page again. RT is running on
gentoo-linux. I have searched through the mailing list archive but didnot
find any suitable answer that can help me. Some member have suggested in the
list to use different browser, thats why i tried on mozilla, mozilla
firefox, opera. But none of the web browser solved my problems. In all the
browser, cookies are allowed. I can see the cookies in my browser, it is
something like

Name: RT_SID_kavach.blr.80
Content: 6015dc61b4c4eecbffafb85b7903b5aa
Host: localhost
Path: /
Send For: Any type of connection
Expires: at end of session

I have read every files, and each mail on mail list archive. But didnt
find answer of my problem. Please please help me, i am really screwed up
Thanks in advance…

Bijayant Kumar

Send instant messages to your online friends http://uk.messenger.yahoo.com

Regards,

Andrew Nicols

Bijayant;
I’ll be interested to know if Andrew’s suggestion works for you, because
the only thing that got rid of this problem for me was to alter the
sessions table:
ALTER TABLE sessions CHANGE a_session a_session LONGBLOB;
Regards;
Roy
Andrew Nicols wrote: