Hello RT User group,
I’m curious if there is a way from RT to enable an article that has been
disabled? I don’t see a way to search for disabled articles in RT, and
Googling this question does not return any helpful ideas.
Thoughts?
Matt Coons
Incident Responder and Threat Analyst
Information & Infrastructure Assurance (IIA)
University of Michigan
734-764-4105
coonsm@umich.edu
Hello RT User group,
I’m curious if there is a way from RT to enable an article that has been
disabled? I don’t see a way to search for disabled articles in RT, and
Googling this question does not return any helpful ideas.Thoughts?
What version of RT are you using?
We’re on 4.2.11 and there is no disable option for articles - only
delete. And it does delete. I checked the database before and after
clicking the delete link. Afterwards, it is gone.
-m
Did you find a way to enable disabled articles ? We are on RT 4.4.2 and have the same problem
Ole Martin