RealName in Requestors column on search results

RT Users
1

Does anyone know how to display the realname reather then the Email
Address. any hel would be greatly appreciated.

2

Hello!On Wed, 2005-11-30 at 21:23, Justin Rogers wrote:

Does anyone know how to display the realname reather then the Email
Address. any hel would be greatly appreciated.

This should work:
<%$User->RealName%>
% if ($User->Gecos) {
[<%$User->Gecos%>]
% }
% if ($User->WorkPhone) {
x<%$User->WorkPhone%>
% }

It also tosses in their account name and phone number for convenience.

Cheers!

–j
Jim Meyer, Geek at Large purp@acm.org