RE : RFTM : custom field problem

I had created a custom field that is associated with class A.
So, After i select a ticket in RT, i extract it, i select the class i want to put it in and on the next page, where i can see the ticket history, there’s no custom field to select … ?

thanks a lot

-------- Message d'origine--------De: Jesse Vincent [mailto:jesse@bestpractical.com] 
Date: lun. 28/06/2004 17:29 
À: Sivan DERAY 
Cc: rt-users@lists.bestpractical.com 
Objet: Re: [rt-users] RFTM : custom field problem







> Hi,
> 
> When I extract an article I cannot select in the listbox the custom field I creat and assign to the class.

What kinds of custom fields?

> What's more, I gave the full right to everything on everything so to be sure there is not a right problem ...
> I follow the pdf explanations, but it doesn't seem to be working.
> 
> I'm using RT v3.0.10 and RTFM 2.0.4
> 
> Thanks

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>
> RT Developer and Administrator training is coming to LA, DC and Frankfurt this spring and summer.
> http://bestpractical.com/services/training.html
>
> Sign up early, as class space is limited.

I had created a custom field that is associated with class A.
So, After i select a ticket in RT, i extract it, i select the class i want to put it in and on the next page, where i can see the ticket history, there’s no custom field to select … ?

That was’t the question I asked:

Scuse me,
it’s about single and multiple choice

From the README:

Within RT, you should now see an “Extract to article” button in the
upper right hand corner of RT’s UI when working with tickets. When you
click that button, RTFM will ask you which Class to create your new
article in. Once you click on a class name, the Ticket’s transactions
will be displayed, along with a set of select boxes. For each transaction,
you can pick which TextSingle that transaction should be extracted to.