I had created a custom field that is associated with class A.
So, After i select a ticket in RT, i extract it, i select the class i want to put it in and on the next page, where i can see the ticket history, there’s no custom field to select … ?
thanks a lot
-------- Message d'origine--------De: Jesse Vincent [mailto:firstname.lastname@example.org] Date: lun. 28/06/2004 17:29 À: Sivan DERAY Cc: email@example.com Objet: Re: [rt-users] RFTM : custom field problem > Hi, > > When I extract an article I cannot select in the listbox the custom field I creat and assign to the class. What kinds of custom fields? > What's more, I gave the full right to everything on everything so to be sure there is not a right problem ... > I follow the pdf explanations, but it doesn't seem to be working. > > I'm using RT v3.0.10 and RTFM 2.0.4 > > Thanks > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > RT Developer and Administrator training is coming to LA, DC and Frankfurt this spring and summer. > http://bestpractical.com/services/training.html > > Sign up early, as class space is limited.