thanks, it seems to work but when i’m trying to create a ticket with a 3Mb attachment it takes more than 15min !!! tue CPU is overloaded … are there some improvement to prevent from these kind of problems ?
-----Message d’origine-----De : Ruslan U. Zakirov [mailto:Ruslan.Zakirov@acronis.com]
Envoyé : mardi 21 septembre 2004 10:14
À : Sivan DERAY
Cc : Michael Bochynski; RT
Objet : Re: RE : [rt-users] Max Size attachment
Sivan DERAY wrote:
my pb is that i don’t find any my.cnf … i don’t understand !!
cat /etc/my.cnf : this file does not exist
find / -name my.cnf -print : the same thingi have a redhat 7.3 with a mtsql 4.0.12 and RT 3.0.10
any idea ?
Create fresh one in etc with next content:
[mysqld]
max_allowed_packet = 16M
thanks
-----Message d’origine-----
De : Ruslan U. Zakirov [mailto:Ruslan.Zakirov@acronis.com]
Envoyé : mardi 21 septembre 2004 09:14
À : Michael Bochynski
Cc : RT
Objet : Re: [rt-users] Max Size attachmentMichael Bochynski wrote:
I’ve read about this problem but i didn’t solve it:
An attachment of 700k is seen but an attachment of 2Mo semmed to be
dropped … RT_SiteConfig is correctly configured but i haven’t got a
my.cnf file ??Where should i checked so to create ticket with large size
attachement
?Thanks a lot !!
_
Don’t forget about your database. Check your MySQL. As far as I
remember by default it accepts only up 1MB.Yes, Michael is right.
$ cat /etc/my.cnf | grep max_allowed
max_allowed_packet = 16MMichael
Be sure to check out the RT wiki at http://wiki.bestpractical.com
Be sure to check out the RT wiki at http://wiki.bestpractical.com