Guys, we are having strange random error as following when cronjob run every hour:
[error]: Caught exception: Vertical size too small at /opt/rt4/share/html/Search/Chart line 186.
(/opt/rt4/sbin/…/lib/RT/Dashboard/Mailer.pm:117)
Cronjob list:
rt-email-dashboards
rt-clean-sessions --older 7D
google didn’t help, anyone could give me some advice please?
Hi,
What happens when you manually run one of those commands? (which one is the
culprit?) Or does it work as intended when you manually run it?
I assume it’s the rt-email-dashboards command, but I’d like to be sure.
– Bart
Op 30 november 2011 07:15 schreef Thomas Lau
Thomas.Lau@principleone.comhet volgende:
It is a command, rerun on shell give same error, but one hour later I we rerun it, it just fine.
BlackBerry solution provided by www.principleone.comFrom: pleh.info@gmail.com pleh.info@gmail.com
To: Thomas Lau
Cc: rt-users@lists.bestpractical.com rt-users@lists.bestpractical.com
Sent: Wed Nov 30 19:48:13 2011
Subject: Re: [rt-users] random error
Hi,
What happens when you manually run one of those commands? (which one is the culprit?) Or does it work as intended when you manually run it?
I assume it’s the rt-email-dashboards command, but I’d like to be sure.
– Bart
Has it always been giving this error? Or is this something that happend
after an update/some other change?
– Bart
Op 30 november 2011 12:49 schreef Thomas Lau
Thomas.Lau@principleone.comhet volgende:
We didn’t change anything and sometime it happen, we found out some client name is super long, is there have any length limit for graphing?
BlackBerry solution provided by www.principleone.comFrom: pleh.info@gmail.com pleh.info@gmail.com
To: Thomas Lau
Cc: rt-users@lists.bestpractical.com rt-users@lists.bestpractical.com
Sent: Wed Nov 30 19:54:34 2011
Subject: Re: [rt-users] random error
Has it always been giving this error? Or is this something that happend after an update/some other change?
– Bart