QuickUpdate shows all status values for all lifecycles - rt 4.0.7

RT Users
1

Hello,

      Is there some way to make the quick update plugin only show the

correct status values for the current queue’s lifecycle? Currently the
Quick Update plugin shows all status values from all lifecycles.

Thanks,
Jim

2

Is there some way to make the quick update plugin only show the correct status values for the
current queue’s lifecycle? Currently the Quick Update plugin shows all status values from all
lifecycles.

It’s pretty easy to make it do that, something as small as the
attached patch would do it. I’m not sure if the intent of the
original author was to list all Statuses because you may also change
queues as part of the update (and may thus need all statuses) or if
it’s just never been updated since the days when we only had global
statuses.

-kevin

0001-Pass-Ticket-to-SelectStatus-so-it-can-narrow-down-to.patch (1 KB)