QuickSearch

Is it possible to change the fields displayed in the QuickSearch panel?

I would like to remove “Stalled” and added “Closed”

I am running version RT 4.0.13

Thanks
Bryon Baker
Network Operations Manager
Copesan - Specialists in Pest Solutions
800-267-3726 . 262-783-6261 ext. 2296
bbaker@copesan.com

“Servicing North America with Local Care”

Is it possible to change the fields displayed in the QuickSearch panel?

I would like to remove “Stalled” and added “Closed”

Only by hacking share/html/Elements/QueueSummary* files, but we recommend
not to add inactive statuses to this portlet as it slows page down over
time.

I am running version RT 4.0.13

Thanks
Bryon Baker
Network Operations Manager
Copesan - Specialists in Pest Solutions
800-267-3726 . 262-783-6261 ext. 2296
bbaker@copesan.com
www.copesan.com
“Servicing North America with Local Care”

Best regards, Ruslan.