a) rt-mailgate runs with suidperl -w, and its giving me a lot of “Use of
uninitialized value” at different places.
Is this supposed to be that way? Should I take out -w or should I try to
fix the bugs?
b) %RT commands in email interface don’t appear to work. Am I being stupid
or these are not implemented yet?
c) what permissions should I grant so everyone can email in their
requests? It only worked for me after I granted a boatload of permissions
to nobody and everyone. I’d assume I’d only need to grant 'create ticket’
to nobody, but that wasn’t enough.
a) rt-mailgate runs with suidperl -w, and its giving me a lot of “Use of
uninitialized value” at different places.
Is this supposed to be that way? Should I take out -w or should I try to
fix the bugs?
I’m actively working on it. (I was hacking on it last night and starting
to get somewhere
b) %RT commands in email interface don’t appear to work. Am I being stupid
or these are not implemented yet?
They aren’t implemented yet and won’t be in 2.0.0, unless someone else hands
me a patch. That said, the %RT interface could use some reworking. I’m
going to look at debbugs email ui before I touch code for a new email interface.
c) what permissions should I grant so everyone can email in their
requests? It only worked for me after I granted a boatload of permissions
to nobody and everyone. I’d assume I’d only need to grant ‘create ticket’
to nobody, but that wasn’t enough.
Ah. no. nobody should never be granted rights. the only right you need to grant
is ‘Create Tickets’ to the ‘Everyone’ group (either for your queue or globally)
I promise that docs on ACLs are forthcoming.
As I sit here alone looking at green text on a laptop in a mostly bare room listening
to loud music wearing all black, I realize that that it is much less cool in real life
–Richard Tibbetts
