After upgrading a Debian server from version 8 (Jessie) to 9.4 (Stretch), the RT package version is also upgraded from .2.8-3+deb8u3 to 4.4.1-3+deb9u3.
So far the only issue seems to be that the ‘Queue’ list is empty in the dropdown menus normally showing the different queues.
This counts for:
- ‘At a glance’ page (new ticket in…)
- settings > preferences > default queue …
- settings > queue list …
The queues are still present in the database.
I have tried to find if there is a specific upgrade script required, but could not find one.
I could not find any specifics in the Upgrade documentation.
Any help is greatly appreciated on further troubleshooting this issue.