Queue with empty name

RT Users
1

Hi!
I created a queue and then I deleted all the characters of its name, now
I have a queue with an empty name. As the link to the queue
configuration is the name of the queue, now I can’t see the queue
configuration, because I don’t have where to click:-(
Anyone knows how to solve this?
Thanks in advance, Mariana

smime.p7s (4.59 KB)

2

I created a queue and then I deleted all the characters of its name, now
I have a queue with an empty name. As the link to the queue
configuration is the name of the queue, now I can’t see the queue
configuration, because I don’t have where to click:-(
Anyone knows how to solve this?

Click on the initial configuration link for another queue, and then change
the ‘id=X’ attribute in the URL until X is the queue that you want.

                         Bruce Campbell                            RIPE
               Systems/Network Engineer                             NCC
             www.ripe.net - PGP562C8B1B             Operations/Security
3

Sure, you can change the name directly in the database.

Inside your rt database there are various tables. You want to change the
"Queues" table, “Name” field.

Mariana Martins Lopes wrote: