Given the permissions below what needs to be modified in order for user toma6272 to be able to add the Datamart-Watcher group as a watcher to the Datamart-General queue? Currently I’m getting “Permission Denied”. Thanks for any assistance.
Configuration
|
±-Groups
| |
| ±-Datamart-Admin
| | |
| | ±-Members: toma6272
| | | dmarx
| | |
| | ±-Group Rights:
| | |
| | ±-User Rights
| | |
| | ±-dmarx: AdminGroup
| | | AdminGroupMembership
| | | ModifyOwnMembership
| | |
| | ±-toma6272: AdminGroup
| | AdminGroupMembership
| | ModifyOwnMembership
| |
| ±-Datamart-Watcher
| |
| ±-Members: dmarx
| |
| ±-Group Rights:
| |
| ±-User Rights
| |
| ±-dmarx: AdminGroup
| AdminGroupMembership
| ModifyOwnMembership
|
±-Queues
| |
| ±-Datamart-General
| |
| ±-Watchers:
| |
| ±-Group Rights
| | |
| | ±-System Groups
| | |
| | ±-Roles
| | |
| | ±-User Defined Groups
| | |
| | ±-Datamart-Admin: Everything but Watch and WatchAsAdminCc
| | |
| | ±-Datamart-Watcher: WatchAsAdminCc
| |
| ±-User Rights
|
±-Global
|
±-Group Rights
| |
| ±-System Groups
| |
| ±-Roles
| | |
| | ±-Requestor: ReplyToticket
| | ShowTicket
| |
| ±-User Defined Groups
| |
| ±-All Queues: (Which needs to moved/deleted for department segregation)
| ModifyTicket
| OwnTicket
| ReplyToticket
| SeeQueue
| ShowTicket
| ShowTicketcomments
| Watch
| WatchAsAdminCc
|
±-User Rights
|
±-root: SuperUser
|
±-rthompson: SuperUser
Regards,
Ray Thompson