I am setting up my first new queue since upgraded to 3.8.1 and have run
into an odd issue.
The queue is setup, my user (SuperUser) can see it in Quick Search, can
open/view tickets, but the queue does not appear in the 'New Ticket In’
list of queues. Also when I select Basic on a ticket in the queue the
queue name is set to - and the name of the queue the ticket is in does
not appear in the list.
I as a test I have granted every permission possible at the
global/queue/group/user level for my account, but to no effect.