Queue name in email is blank

RT Developers
1

I’ve set up a template that is supposed to show a queue name using the {$Ticket->QueueObj->Name} variable, but when the template gets emailed, the queue name is blank.

Here is the template:

<URL: {$RT::WebURL}Ticket/Display.html?id={$Ticket->id}>

The ticket {$Ticket->id} is in the {$Ticket->QueueObj->Name} queue. Please move this ticket to its appropriate product queue.

Thanks,

RT Admin

Any suggestions?

Andy Werner