Queue list not showing up for everyone

I logged in as root and set configuration->global->group rights->everyone to
allow everyone to CreateTicket, OwnTicket, and ModifySelf but when I log in as
one of the users I created there are no queues in the drop down menu next to
’new ticket in’. I do have “Let this user be granted rights” checked.

thanks, dan.

Dan,

They also need to be able to SeeQueue.

ttfn,
kevin-----Original Message-----
From: Dan [mailto:kasper37@netzero.com]
Sent: Tuesday, September 17, 2002 2:38 PM
To: rt-users@lists.fsck.com
Subject: [rt-users] queue list not showing up for everyone.

I logged in as root and set configuration->global->group rights->everyone to
allow everyone to CreateTicket, OwnTicket, and ModifySelf but when I log in
as
one of the users I created there are no queues in the drop down menu next to
‘new ticket in’. I do have “Let this user be granted rights” checked.

thanks, dan.

rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm