I’ve exhausted documentations and readings and I need some help on this
item as I feel I’ve hit a road block.
I have “Queue List” which displays 4 columns: Queue, New, Open,
Stalled. I would like to add “Resolved” in this. In my case it is
important to see the total resolved versus having to go to the search
If anyone could guide me to the proper direction, it would be appreciated.