I have a newly installed R5 site, which I moved the db from RT4 over. But my Queue is empty; when I try to search, it shows an internal error. How do I fix that?
I have a newly installed R5 site, which I moved the db from RT4 over. But my Queue is empty; when I try to search, it shows an internal error. How do I fix that?
So I was able to find queue named “General” - even though it shows that it is enabled but I’m still unable to select it to create ticket.
I resolved this by running “make upgrade-database.”
