With 2.1.76:
- After pressing submit in the queue creation interface the description
field returns empty, even though it has been taken into account.
Could you please send mail to rt-3.0-bugs@fsck.com
- the top drop-down list next to “new ticket” is not updated with the
newly created queue until logout/login,
already noted in the rt3 queue as #2088 and 2161 (2161 will be merged
into 2088) at http://rt3.fsck.com (login as guest/guest)
http://rt3.fsck.com/Search/Listing.html?ValueOfStatus=open&ValueOfStatus=new&StatusOp=%3D&QueueOp=%3D&ValueOfQueue=14
The short version is that this data does sort of need to be cached. (It
saves several seconds per page load) but we can relax the cache a bit to
reload every 5 minutes and clear when you edit a queue in your
session.
-j
–
OENONE: La faiblesse aux humains n’est que trop naturelle.
Mortelle, subissez le sort d’une mortelle.
(Ph�dre, J-B Racine, acte 4, sc�ne 6)
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With 2.1.76:
- After pressing submit in the queue creation interface the description
field returns empty, even though it has been taken into account.
Could you please send mail to rt-3.0-bugs@fsck.com
Done.
- the top drop-down list next to “new ticket” is not updated with the
newly created queue until logout/login,
already noted in the rt3 queue as #2088 and 2161 (2161 will be merged
into 2088) at http://rt3.fsck.com (login as guest/guest)
Will check that first next time.
On an unrelated matter I have a problem with the mailgate, here is the
alias:
lnc-it: "|/usr/local/rt3/bin/rt-mailgate --queue lnc-it --action correspond --url http://rt.premier.fr/"
lnc-it-comment: "|/usr/local/rt3/bin/rt-mailgate --queue lnc-it --action comment --url http://rt.premier.fr/"
And here is the error:
Feb 26 10:28:38 uruk postfix/local[19322]: 06F5B581A6: to=<lnc-it@uruk.lncsa.com>, relay=local, delay=1, status=bounced (Command died with status 11: "/usr/local/rt3/bin/rt-mailgate --queue lnc-it --action correspond --url http://rt.premier.fr/". Command output: RT server error. The RT server which handled your email did not behave as expected. It said: <html><body> <p align="center"><font face="Verdana, Arial, Helvetica, sans-serif"><b>System error</b></font></p> <table border="0" cellspacing="0" cellpadding="1"> <tr> <td nowrap="nowrap" align="left" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>error:</b> </font></td> <td align="left" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2">Undefined subroutine &RT::CanonicalizeAddress called at /usr/local/rt3/lib/RT/Interface/Email.pm line 287.<br></font></td> </tr> <tr> <td nowrap="nowrap" align="left" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>context:
RT cant find a subroutine CanonicalizeAddress.
Feb 26 10:28:37 uruk /dev/null: Converting 'us-ascii' to 'utf-8'
Why “/dev/null” ?
ARICIE: Seigneur, il me disait un éternel adieu.
THESEE: Vos yeux ont su dompter ce rebelle courage ;
(Phèdre, J-B Racine, acte 5, scène 3)
http://rt3.fsck.com/Search/Listing.html?ValueOfStatus=open&ValueOfStatus=new
&StatusOp=%3D&QueueOp=%3D&ValueOfQueue=14
This link shows “Status” as “Status = ARRAY(0x9a05440)” instead of open/new
as I’d expect.
http://rt3.fsck.com/Search/Listing.html?ValueOfStatus=open&ValueOfStatus=new
&StatusOp=%3D&QueueOp=%3D&ValueOfQueue=14
This link shows “Status” as “Status = ARRAY(0x9a05440)” instead of open/new
as I’d expect.
It would help if I’d keep fsck.com’s RT instance current. I’ll see if it
goes away if I bring fsck.com up to 2.1.76. I know I’ve fixed this bug
in the past bit.
Thanks
-j
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