Question on tracking down an error using RT and the Holy Grail for Single Sign-on

I am receiving this error message constantly and cannot access the RT
page, it is a test system. Debian Sarge with Reqeust-Tracker 3.4 using

Can’t locate /etc/request-tracker3.4/ in @INC (@INC
contains: /usr/local/share/request-tracker3.4/li
/us/share/request-tracker3.4/lib /etc/perl /usr/local/lib/perl/5.8.4
/usr/local/share/perl/5.8.4 /usr/lib/perl5 /usr/lib/perl5
/usr/share/perl5 /usr/lib/perl/5.8 /usr/share/perl/5.8
/usr/local/lib/site_perl .) at /usr/share/request-tracker3.4/lib/
lin 123 line 273.

From the error I can see that /etc/request-tracker is not included in
the @INC, but I am a newbie to this and can’t figure out what is exactly
missing, is the @INC missing at line 123 or line 273? Any help would be
appreciated and thank you for helping me on what should be a simple

Jonathan Jesse

Network Administrator

Founders Trust Personal Bank


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