Question on importing RT1 to RT2

Why is it I lose all of the history in the tickets? It says things like
“ges - Correspondence added” but the correspondence is gone…? What did I
do wrong???

Thanks in advance,
Glenn

Glenn E. Sieb, System Administrator
Lumeta Corp. mailto:ges@lumeta.com
+1 732 357-3514 (V)
+1 732 564-0731 (Fax)