I created a rt3 user in my RHEL5 box for rt.
It has a crontab like this:
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-
-
-
- /usr/bin/fetchmail -f /home/rt3/.fetchmailrc -a -m
“/etc/smrsh/rt-mailgate --queue UnAssigned --action correspond --url
http://10.98.5.253/rt3” > /dev/null
- /usr/bin/fetchmail -f /home/rt3/.fetchmailrc -a -m
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-
-
The .fetcmail has:
set logfile=/opt/rt3/var/fetchmail
poll exmail.protus.org proto pop3:
#username otrs password ****** mda
“/etc/smrsh/rt-mailgate --url http://10.98.5.253/rt3 --queue General
–action correspond”
#username otrs-ns password ****** mda
“/etc/smrsh/rt-mailgate --url http://10.98.5.253/rt3 --queue General
–action comment”
username nssupport password ****** mda
“/etc/smrsh/rt-mailgate --url http://10.98.5.253/rt3 --queue UnAssigned
–action correspond”
username nssupport-comment password ****** mda
“/etc/smrsh/rt-mailgate --url http://10.98.5.253/rt3 --queue UnAssigned
–action comment”
Since I use a crontab to fetch the emails from a POP box, can I delete
the string in the sendmail aliases file? Or is it needed…
The way I look at it, the cron fetches the emails and drops them in the
UnAssigned queue… So the Aliases is irrelevant in this case right?
And what is the use of a -comment email address… what does it do?
Thanks.
Nelson Pereira
Senior Network Administrator
Protus IP Solutions Inc.
npereira@protus.com
phone: 613.733.0000 ext.528
MyFax: 613.822.5083
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