Question about RTFM attachments

Sorry for the potentially newby question.

I have an article in RTFM 2.2.1 that has an attachment, and I am trying
to send that attachment to a user using request tracker, but it only
shows the name of the document in the reply.

Is there a way to send an attachment from a RTFM article to a user?

Example:

Attachement:
How to Check your Auto Archive Settigs.doc

Body:
The Attached document…

Thanks,

Chris