I’m trying to implement Articles in my installation of RT4
I’ve already set up the name, summary and also set up a Custom Field
for that Class.
But when I include that article in my reply to the ticket it comes
with a weird format
I just want to set up a normal stock answers database, but the normal
display comes like:
#Article Number: Article Title
How can I change this so I can simply get the content of the
Article… or actually just the content of the custom fields attached
to that Article?
Thanks in advance
Joy Dragon unki no ryoushi